Wholesale orders are processed within 1–3 business days (excluding weekends and public holidays).
You’ll receive an email confirmation when your order is placed and another once it’s dispatched.
Domestic (India):
Standard courier delivery: (based on weight/distance)
Free shipping for orders over ₹499 (automatically applied at checkout)
International:
Available via carriers like DHL, FedEx, or USPS, depending on destination.
Shipping costs are calculated at checkout.
Customs, duties, and taxes are the buyer’s responsibility.
India: 3–7 business days
International: 7–21 business days (may vary due to customs, holidays, or carrier delays)
A tracking number will be provided once your order ships.
Use it to monitor delivery status via the carrier’s website.
If your order is lost, delayed, or arrives damaged:
Contact us at support@chennaiwholesale.com within 7 days of the expected delivery date.
Retain all packaging and product images for support and claims.
Free shipping won’t be refunded if an order is returned due to an incorrect address. All shipping charges (outbound and return) apply in such cases.
Please double-check your address before checkout—after dispatch, we cannot change it.
If the courier returns the package due to an incorrect or incomplete address, you’ll be responsible for any additional shipping costs to re-ship.
Orders can be canceled before shipping—reach out ASAP to support.
Once shipped, the order follows the Refund & Return policy above.
We may update this policy without notice. The effective date above reflects the current version, so please review periodically.
For all shipping-related questions or concerns, reach out to us:
📧 support@chennaiwholesale.com
🏢 LuxeEmbracee, ChennaiWholesale.com, Chennai, Tamil Nadu, India
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You may check out all the available products and buy some in the shop
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