Terms & Conditions

1. Introduction

Welcome to LuxeEmbracee — your trusted source for wholesale jewellery. By accessing our site or placing an order, you agree to these Terms of Service (“Terms”), which govern your use of chennaiwholesale.com. Please read carefully.

2. Who Can Use

You must be at least 18 years old and legally capable of entering contracts. Use is for legitimate retail or personal purposes; resale without proper authorization is not allowed.

3. Access & Account

• You may browse as a guest, but creating an account allows order tracking, faster checkout, and special pricing.

• You’re responsible for securing your account details and notifying us of any unauthorized use.

4. Products & Ordering

• Product images are for reference; actual items may vary slightly.

• Availability and pricing are subject to change without notice. We reserve the right to refuse or cancel any order.

• Wholesale minimum order quantities and tiered pricing apply as stated.

5. Pricing & Payment

• Prices displayed are in INR, excluding taxes and shipping. Final charges will be shown at checkout.

• We accept credit/debit cards, UPI, and bank transfers. All transactions use secure, third‑party gateways — LuxeEmbracee does not store payment credentials.

6. Shipping & Delivery

• We ship across India and globally via trusted carriers. Estimated delivery times are provided but not guaranteed.

• Import duties or taxes for international orders are the responsibility of the buyer.

• Lost or damaged shipments during transit must be reported within 7 days of delivery.

7. Returns & Exchanges

• Wholesale orders are final sale, except for defective or incorrect items.

• Please inspect shipments immediately and report any issues within 7 days with supporting photos and order details.

• Approved returns may be exchanged or refunded at our discretion; return shipping is typically buyer’s responsibility unless we’re at fault.

8. Intellectual Property

All content (logos, product images, text) is owned by LuxeEmbracee and protected by law. No use without express written permission.

9. User Conduct

You agree not to:

• Use the site for fraudulent activity or illegal purposes.

• Interfere with site functionality or engage in malicious behaviour.

• Resell content or product listings without authorization.

10. Disclaimers & Liability

• Products are provided “as-is” and we make no guarantees regarding suitability or fitness.

• LuxeEmbracee limits its liability to the purchase price of the goods. We are not liable for indirect or consequential losses.

11. Indemnification

By using the site, you agree to indemnify LuxeEmbracee against any claims arising from your violation of these Terms or misuse of our services.

12. Governing Law

These Terms are governed by Indian law. Disputes will be resolved in the courts of Chennai, Tamil Nadu.

13. Changes to Terms

We may update these Terms at any time. Notification of changes will be posted on the site, with the latest version effective as published. Continued use implies acceptance.

14. Contact Us

For questions or concerns, contact our support team:

• Email: support@chennaiwholesale.com

• Address: LuxeEmbracee, ChennaiWholesale.com, Chennai, Tamil Nadu, India